At Hyo we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our tour and travel services. By using our services, you consent to the data practices described in this policy.
We may collect various types of information from you when you interact with our tour and travel services. This may include:
Personal Information: We may collect personal information such as your name, address, email address, phone number, passport details, and payment information when you make a reservation or purchase our services.
Travel Preferences: We may collect information about your travel preferences, such as your preferred destinations, accommodation types, transportation choices, and any specific requirements or requests you may have.
Log Information: When you use our website or mobile applications, we automatically receive and record certain information in our server logs. This may include your IP address, browser type, device information, pages visited, and the date and time of your visit.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience and collect information about your browsing activities. This helps us analyze trends, administer the website, track users' movements, and gather demographic information.
We use the information we collect from you for various purposes, including:
Providing Services: We use your personal information to process and fulfill your travel reservations, respond to your inquiries, and provide you with the requested services.
Personalization: We may use your information to personalize your experience with our services, such as recommending travel destinations or tailoring offers and promotions based on your preferences.
Communication: We may use your contact information to communicate with you regarding your bookings, provide important updates or notifications, and respond to your inquiries or feedback.
Analytics and Improvement: We analyze the information collected to understand user preferences, improve our services, develop new offerings, and enhance the functionality and usability of our website and mobile applications.
We understand the importance of keeping your information confidential and only share it in limited circumstances:
Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as accommodation providers, transportation companies, and payment processors. These service providers are obligated to protect your information and only use it for the purposes specified by us.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests, such as court orders, subpoenas, or government investigations.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will ensure the confidentiality of your information is maintained and you will be notified of any changes to ownership or control of your personal data.
We take reasonable measures to protect your information from unauthorized access, loss, misuse, or alteration. However, please be aware that no data transmission over the internet or electronic storage method is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
You have certain rights regarding the personal information we hold about you. You may request access to your data, update or correct any inaccuracies, or withdraw consent for certain data processing activities. Please contact us using the information provided at the end of this Privacy Policy to exercise your rights or for any privacy-related inquiries.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website, and we encourage you
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